We at Montilio’s Baking Company want to be honest with our customer base, so our policy is to keep your information private by not sharing it with others. What does this mean for you? All your information (name, birthday, phone number, address, credit card, etc…) will be kept private and just within our company. Any information that you send to us it is encrypted, so only our servers can decrypt it. The email address you provide will be used to send you notices about our new items or special offers. You can opt out of receiving this information by clicking the unsubscribe button at the bottom of your email and you’ll be removed you from the list.
Information We Collect
All data that we collect is processed and saved to our servers. You have the option not to provide information; but, withholding information may prevent you from being able to use some of our Website features. Whenever you visit our website, we automatically collect some information about your transactions with us, and how you interact with our Website. For example, we automatically collect your IP address, for Montilio’s Baking Company internal use only, which can be used to help us diagnose problems with in our website. We also automatically track certain information about your activities on our Website such as click stream data and the web browser you’re using.
If you choose to provide us with Personal Information, either by sending us an email, by creating an account on our website, or by taking a survey, we collect the Personal Information that you provide to us. In addition, we collect your historic order information, purchase and payments.
Use & Disclosure of Information
We use the information that we collect about you to help maintain, improve, and administer our website and amend our business practices to better accommodate our customers. This includes providing products and services that you request, administer your account, informing you about products and services that might be of interest to you, and personalizing your online experience. In order to carry out certain business functions, such as order fulfillment, we sometimes hire other companies to perform services on our behalf. An example of this would be our partnership with Goldbelly, we supply the cakes and sometimes, your Personal Information if needed. By disclosing Personal Information that we collect about you enables these to perform these services, but they are required to safeguard the Personal Information and are not authorized to use it for any other purpose than completing their contractual requirements to Montilio’s Baking Company.
Communications from Montilio’s
If you do not want to receive communications from Montilio’s about products and services that may be of interest to you, simply indicate this preference by unsubscribing to communications you wish not to receive. If you wish to change your preference after you have registered, you can do so by logging into My Account, selecting Account Update, and updating your preference. You may also request to be added to our Do-Not-Email list by unsubscribing in the bottom of our emails. Even if you choose to be placed on one of these lists, we may still communicate with you using any of these methods regarding your use of our website, your orders or your account.
Updating Account Information
If you wish to change your name, email address, password, communication, and/or opt-in preferences after you have registered, you can access this by logging into User Login .
Deactivation of Your Account
You may also request deactivation of your Montilio’s Baking Company account by logging into User Login. Please note that some information may remain in our archived records after your account has been deactivated.
We maintain reasonable physical, electronic, and procedural safeguards designed to help us protect your nonpublic Personal Information against loss, misuse, disclosure and alteration. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our website. When you establish an account at Montilio’s Baking Company, you can choose or create a password to help safeguard your user information. You may change the password as often as you wish by going to “User Login” and updating your password.